Back in 1999 I got totally psyched reading Cooper’s manifest-like book The Inmates are Running the Asylum. I immediately went out and bought copies for my closest friends in the business.
One thing he wrote about was the desing of an in-flight entertainment system. Putting a monitor on the back of the seat seems like an obvious idea. Making it a touch-screen is pretty obvious, too. But, as Cooper discusses in the book, this is problematic, because you end up pecking the guy in front of you in the back, and he’s going to be able to feel that, and it’s going to be really annoying.
Well, zoom forward 7 years, and I’m now sitting in an airplane, with a guy behind be hammering on the screen in my back.
Haven’t these people read Cooper?
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